Privacy, handled with care.

This Privacy Policy explains how CROWN MEWS TROWBRIDGE LIMITED handles personal information when you contact us or use this website. We aim to collect only information that is relevant and to handle it responsibly.

Introduction

This policy applies to information provided through berlythreadline.shop and through direct communications with us. It does not override any more specific notice provided for a particular service.

Information We May Collect

Depending on how you interact with us, we may receive your name, contact details, enquiry content, correspondence and technical information such as browser type or basic website usage information. Please do not send sensitive information unless it is necessary.

How We Use Information

We may use information to respond to enquiries, communicate about relevant requirements, operate and improve the website, maintain records and meet legal or administrative obligations.

Cookies

This website may use essential browser storage or cookies needed for basic operation. Any optional analytics or preference cookies will only be used where appropriate and explained through a relevant notice or consent mechanism.

Data Security

We take reasonable organisational and technical measures to protect information against unauthorised access, loss, misuse or alteration. No online transmission can be guaranteed completely secure.

Data Retention

We keep personal information only for as long as it is reasonably needed for the purpose collected, to maintain appropriate records, or to meet legal requirements.

Third-Party Services

We do not claim to use any particular analytics, advertising or tracking provider. If third-party services are introduced, their role and relevant privacy information should be reviewed before use.

User Rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction or portability of your information, or to object to certain processing. Contact us to make a request.

Contact

Email admin@berlythreadline.shop or call +441455220088. Our address is 153 MALMESBURY ROAD, CHIPPENHAM, ENGLAND, SN15 5LP.

Policy Updates

We may update this policy when our website, processes or legal obligations change. The date above indicates when the page was last refreshed.